Candid Color Systems • 1300 Metropolitan Ave. OKC, OK  73108 • 1-800-336-4550  
               Developments Newsletter
                                                                                         This is a printable version.11 pages. 
 

  (coming soon)

“Every Frame Counts”
Candid at Rush Week – Alabama Style
by Jack Counts, Jr.

ZAP Photography was one of the last CCS customers to make the conversion from shooting film to digital at their University of Alabama campus. With the development of the new CCS CORE software and digital proof sheets ZAP was willing to make the move.
 
ZAP made this conversion during the most difficult time of the year (Rush Week).  Keith Zemnes (Office Manager/Head Photographer) and Candice West (Production Manger/Assistant Head Photographer) were charged with the task of preparing eighteen camera setups and retraining the photographers on how to shoot digitally.
 
Now for the results:
Last year ZAP shot 123 rolls (4,551images) during rush week and 68 rolls (2,516 images) on Bid Day for a total of 191 rolls (7,067) images.
 
This year ZAP shot the equivalent of 175 rolls (6,475 images) during rush week, 89 rolls (3,320 images) on bid day plus another 18 rolls (664 images) at bid night parties for a total of 282 rolls (10,449 images). 
 
This represents a 39% increase in candids shot. 

Obviously the greek market is not dead. How was this accomplished? 

“Every Image Counts”
As Candice said …. “A great effort was made by everyone, considering the extreme heat and humidity that we worked around all week. It was not any one person that made it work, but a combination of team players”.

In fact the heat advisories were issued by the weather service during rush week in Tuscaloosa as the heat index soared to a record 110 degrees on bid day. 
 
Keith and Candice led the team by insisting on high standards and setting daily goals. Candice continually updated a spreadsheet tracking the results for each sorority house and p hotographer. A sign was posted and updated listing the photographer and sorority house with the most images.  More importantly Keith and Candice personally reviewed EVERY image on a daily basis in order to give immediate feedback to the photographers.  When necessary they had the photographers come to the office so the images could be critiqued together. As the saying goes: “Expect what you inspect”.
 
Quality of the images is still the priority over quantity.  However their results show you can have both.  With the move to digital ZAP’s old posted saying of “Every Frame Counts” (EFC) will now have to be updated to “Every Image Counts” (EIC)

Grad and Greek Meetings To Be Held in Atlanta in October

CCS will be hosting two “Best Practices” Sales and Marketing Meetings this fall on October 11 and 12 in Atlanta. 
 
Grad Best Practices Sales & Marketing Meeting:
         • Tues. Oct 11th 10a – 4p

Greek/Campus Best Practices Sales & Marketing Meeting:
                                        • Wed. Oct 12th 10a – 4p
 
We are in the process of reserving a hotel and will provide you with hotel name, location, room rate and reservation information in the next newsletter (Sept 8th), as well as a registration form to send back to CCS to indicate your attendance at the meeting(s). 
 
Grad
Now that you know the when and where of the Grad Sales and Marketing Retreat, you need to know the WHY.  Why not learn how to dramatically improve your sales average?  You will leave the meeting with several proven methods for increasing your sales.   We will provide you with detailed marketing and implementation plans for selling retouching, collecting and marketing with emails, double and triple shooting, order form design, and fast proofing with CORE.  You won't want to miss this valuable opportunity to learn from other photographers’ successes.  

Brad Hurley

Grad Specialist Ext. 317
 
Greek
Did you just not get your fill at summer seminar or maybe you couldn’t make it?  No worries. Attend the Sales & Marketing Best Practices Greek Meeting in Atlanta, GA on October 12th.  All are invited.  If you’ve been in the Greek business for years or are simply curious and want to find out about this opportunity, I invite you to attend. 

The focus of this seminar is to provide you with tools and instructions on how to raise your sales average per party, how to shoot more events and overall increase your Party Pics® business.  I am excited to cover these topics in more detail than was presented at the seminar here in Oklahoma.  I would also like to give you the chance to email me with what you would like to hear covered.  I can’t promise I’ll get to everyone’s requests but if a topic is mentioned multiple times I’ll do my best to present a solution or more information for you at this seminar.
I am excited to see some new faces who weren’t at the previous seminar so please register soon.  If you have any questions or comments please call or email me.
 
Jaime McKissick
Greek Specialist
Ext.383
Multiple Pose Shooting for Football Individual Shots
by Brian Speers
Looking to do something different with your individual football shots this Fall?  Tired of the old tried-and-true poses that you’ve been doing for years; the same ones that your clients may be tiring of?  Well, maybe it’s time to change all of that!
 
On August 5, Candid Color Systems’ retail company, Candid Color Photography (CCP) photographed—as they do every year— the 100 members of the University of Oklahoma football team, both individually and in squads by offensive or defensive position. 
 
In past years the same standard two poses (see below) were used for the individual shots: a full-length kneeling pose (pose # 1) and then, with the player in the same position, zooming in to get a closer portrait without changing the actual pose (pose # 2).   In both shots the stadium four-story press box provided a great background for these very traditional poses.
 
                 
         Pose # 1                                     Pose # 2
 
This year, however, things changed!  With the success that many CCS customers had experienced shooting double and triple shots at graduations the decision was made to create extra poses to see if the buying patterns would reflect anything close to those of grads when photographed multiple times.  Since multiple pose commencements were introduced several years ago, many CCS customers have experienced higher revenues and higher order averages from events where graduates ordered from multiple poses, frequently purchasing photographs from each of the poses.
 
But, being on a strictly controlled schedule provided to us by the OU Sports Information department—on Media Day—we had to create new poses that were time efficient and easy for the players to execute.  Originally, the thought was to do posed “action” shots but that was rejected in favor of the poses that were eventually selected.
 
For the OU football shoot two poses were added.   A dramatic, full-length pose taken from a ground-level angle was added (pose # 3), as well as a zoomed-in pose that Kim Kelly of CCP had first seen in ESPN Magazine last year, which isolates the player with a “monogrammed” OU football (pose # 4).  The additional two poses added about 20 seconds per player to the shoot with all four poses taking about 45-60 seconds from start to finish. 
 
                  
         Pose # 3                                       Pose # 4
 
Just like grads, two addresses and two email addresses were requested of each player.  The order forms with each player’s proofs were then mailed to the players’ families and also to the players.  Additionally, emails with embedded photos of each player were also sent to the two email addresses.  With the deadline for orders approaching and just 16% of the players placing orders so far, here is how the orders are breaking down:
 
• 27% ordered from 1 pose
• 36% ordered from 2 poses
• 18% ordered from 3 poses
• 18% ordered from 4 poses
 
Additionally, of the orders placed so far:
 
• 29% were from the full-length kneeling pose
• 25% were from the “portrait” kneeling pose
• 25% were from the football pose
• 21% were from the full-length standing pose
 
Though these numbers are preliminary and inconclusive, at best, it definitely shows that there is a market for additional poses, especially with nearly 50% of the prints ordered coming from the two added poses.  Currently, even with the limited response CCP is averaging $95 per order, which is an increase of $40 per order over last year!  As more orders are placed I’ll report back with more statistics emanating from this annual event. 
 
The Shoot
 
While the football players were posed entirely in shade, the press box façade—facing East—receives the strong, early morning sunlight; especially at 7:30 AM when this event begins!   In order to get the exposure on the player to match the lighting of the press box background supplementary studio lighting was used to balance out the exposure.  Metering of this light is critical to the success and the professional appearance of these photographs.
 
Each of the two photographers had identical lighting setups with two (2)-3200 White Lightning studio lights.  The main light, which was aimed directly at the subject at a height of 5 feet, was inside a 4-foot by 2-foot softbox approximately 8 feet from the subject.  The other light was mounted atop a wind-resistant, heavy duty, 15 foot light stand with a 20 inch white reflector.  This light was pitched upward and aimed over the head of the subject.  This was done to illuminate and to throw as much light as possible on the grass beyond the subject preventing a black void between the player and the stadium seats behind him.   In order to get the proper angle to include the press box, each photographer was required to shoot from a prone position with a hand-held camera.
 
Shooting with Nikon D70 cameras rated at 200 ISO, the light illuminating the press box was metered and the main light set to balance with that reading.  As the sun gets brighter you must adjust your shutter speed higher to maintain the balanced lighting between the subject and the background while maintaining the lens f/stop at the previously metered setting.
 
For instance, if the light measuring on the press box background was 1/250 at f/8 at ISO 200, you would set your softbox light to produce 1/250 at f/8.5, slightly underexposing the background so your subject stands out.  The other light which is throwing light across the field is set at full power and remains that way for the entire shoot.  But you must be careful that this light does not feather light onto your subject.  If the light is not set high enough, especially for the standing full-length pose, you will get extra light on the subject’s body and it could jeopardize the look of your final image.
 
If you are shooting speculative sport events, I would take at least three or four different poses to give your clients options to purchase their favorite pose.  With any luck, they’ll like all the poses and order from each!
New Styles and 4x8 Size for Greeting Cards
by Cami Sheaffer

 
As of 9/30, you will no longer be able to order the old 4x7 greeting cards.  All greeting cards (holiday, solid color and birth announcements) will be 4x8 in size instead of the existing 4x7.  This is a more industry standard size and allows for more caption area.  The styles of the birth announcements will change slightly and the styles of solid color greeting cards will not change. 
Starting 9/2, you will have the ability to edit all of your existing packages that contain greeting cards to include and/or edit with the new sizes, prices and styles. 
 
On 9/30, we will convert all existing greeting card packages to the new 4x8 size.  We will do this in the following way:
 

• If the card has one of the styles we are keeping this will be automatically be converted to the same style in the 4x8 size.
• If the card has a style that we did not keep, it will automatically be remapped to the Lined With Color style in the 4x8 size. 

Please review your packages with holiday greeting cards – If they

Click to enlarge
contain styles other than Gold Border, Lined with Color, Snowflake, Snowman,or  intage, you must edit them to your preferred new style by 9/30 or they will automatically become the Lined With Color Style.
 
The New Holiday Greeting Cards

Ø      4x8 in size
Ø      $5.52 per 12 cards
Ø      $9.20 per 20 cards 
 
5 Old Styles Proved to be Popular!

We are bringing back 5 styles that were the most popular selling greeting cards.  They will be printed in 4x8 instead of 4x7.
Ø      Gold Border
Ø      Lined with Color
Ø      Snowflake
Ø      Snowman
Ø      Vintage
 

Click to enlarge

10 New Styles Expected to be Successful!
Ø      Peace                           
Ø      Red Textured
Ø      Red Swirl   
Ø      Candy Cane
Ø      Bows              
Ø      Icy Blue
Ø      Festive            
Ø      Light Bulbs
Ø      Lights              
Ø      Ornaments
If you need sample images of any greeting cards please email Cami Sheaffer.


Making Party Pics Successful Today
by Darwin Drake

Party Pics has been the starting point for many successful CCS customers.  It continues to be a profitable market for all customers who follow the proven best practices.  Providing this service and offering this product has helped many CCS customers secure contracts with fraternities and sororities. 

Candid photographs taken at parties have helped establish companies in the high school and middle schools markets.  Yet given the value of this product, we continue to see a decline in the number of parties photographed and the number of images taken per event.  Why is this?
 
   Many “reasons” are being given today for why these events are not photographed at all or to their full potential:
 
    • The colleges / schools/ Greek organizations have changed their policies.
    • The people have their own cameras.
    • I don’t make enough money.
      
If you want to be successful in the Party Pic market, then follow these proven rules:
 
    ·        Find employees with personality first and teach them photography second. 
Photographers should MAKE the event, not just merely attend and take photos of those who ask or pass by them.  They should be the entertainment, creating interest and excitement so attendees WANT to have photos taken – and many of them.
    ·        Know the event
 What time it does starts and how long does it last?  How many people will be in attendance?
     ·        Prepare for the event
How many photographers to send?  Based on the length of party, set a goal of at least 2 images per photographer per minute of the party.  Photographers should be the first person to arrive at the event and the last to leave.  Photographers should “squeeze” every last photo out of the event
    ·        If polices change, you change.
If your customers ride a bus to the party you need to be on the bus.
    ·        If your customers bring a camera to the party then you need to take better photographs than they do.
    ·        Practice and grade yourself and your photographers on the basics. These include Angle, Distance, Timing, Focus and Exposure.
    ·        Pay your photographers based on number of faces in the frames and number of exposures taken per hour.
    ·        Speed in service is a must if you are going to be profitable.
   
 The formula for success is to follow all the rules.  There are no short cuts.
 
   If you have any questions about how to start or build your Party Pic business, I would be happy to help you develop an action plan for you and your company.
Darwin Drake  , CCS Party Pic Specialist.


New Product News

Many new products have become available recently in several new markets.  Below is a listing of these new products and/or size and the market where they have been added.  Remember, all new product requests can be made through your rep or by contacting Dana Hill at danah@candid.com.
 
New Sizes in QP2 - QuicPics Market
As an alternative to using CORE for groups, several new groups prints sizes have been added to the QuicPics market of QP2. These new sizes are 8x12 group and 10x18 group.  8x10 group will be added in the next few days.  The pricing for these products is the same as the current sliding scale pricing for these sizes in CORE (below).
 
Size 1-10 11-25 26+
8x10 $2.87 each $2.07 each $1.78 each
8x12 $3.60 each $2.60 each $2.24 each
10x18 $6.05 each $4.39 each $3.80 each


New Sizes in QP2 – Sports Market
10x18 has been added to the Sport Market in QP2.  The price is $6.23.
 
New Sizes in QP2 – PPS Market
Three new print sizes are now available in the PPS Market in QP2.  These are 5x10 ($2.65), 12x12 ($5.74) and 12x24 ($11.48).
 
New Greek Borders in QP2 QuicPics and CORE-Groups

If there are specific sorority styles you would like added to the new party pic and group borders that were announced at the OKC workshops, please contact Dana Hill.  We introduced 20 different sorority specific border styles, which we knew was the comprehensive list and several customer shave made us aware or “missing” borders.  These will be included in the Sept CORE release.

Changes in Slide-In Plaque Pricing, Availability & Shipping


Pricing: Effective 9/1/05, there will be an increase in the pricing of the Slide-In Plaques as follows:

8x10 Slide-In Plaque
(Sports - Player Plaque, Coach’s Plaque and Sponsor Plaque)
          Was $6.25          Now $8.95
 
9x12 Slide-In Plaque
(Sports - Team Plaque)
          Was $6.50          Now $11.54
 
The plaques were first introduced as “beta” products in the Sports market 15 months ago. With the analysis of the production, labor and shipping costs associated with these products over the past two sports seasons, a price increase was necessary to continue to offer them at CCS. 
 
Availability: This same style of Slide-In Plaque with the same pricing will also be available in the Grad and Race Markets.  The 8x10 Slide-In Plaque will be available 11/15/05 in the Grad Market.  We are working on “generic” designs as well as customizable options for this product. 
We anticipate the availability of the 9x12 in the Grad market and both the 8x10 and 9x12 in the Race market by Jan ’06.

MARKETS 8x10 Slide-In, $8.95 9x12 Slide- In, $11.54
Sports Available now
(Player Plaque, Coach’s Plaque and Sponsor Plaque)
Available Now
(Team Plaque)
Grad Available 11/15/05 To Be Announced
Race To Be Announced
To Be Announced

Shipping: Plaque orders that are manifested will not experience any change in shipping fee.
 
Those plaque orders being shipped back in your lab box will be assessed an additional fee as of 9/1/05.  For the 8x10 plaque - If your box ships DHL Ground, you will assessed a fee of $.94/plaque.  If it ships DHL Express, you will be charged $3.37/plaque.  For the 9x12 plaque - If your box ships DHL Ground, you will be charged a fee of $1.12/plaque.  If it ships DHL Express, you will be charged $3.96/plaque.  Up until this increase, CCS has subsidized these plaque shipping fees, which you may now choose to factor into the retail price of your plaque to your end customer. 
 
We are continually looking for more cost effective plaques and will pass on those savings to you on we find suitable substitute


Updated Canon 20D Bid Day Group QuicGuide Available on Candidnet
by Steve Foisy         
Version 2005H released at the Summer Workshops, the first QuicGuide for Digital Bid Day Groups has gone through a few changes.  These updates were based on feedback from the field while using this guide during the setup of groups through the sales process.  As with any other QuicGuide, you should test it thoroughly to confirm that you will receive your desired results.  Any suggestions for improvements, corrections, questions, etc. can be forwarded to Steve Foisy.  Links to these QuicGuides are below.

Link to MS Word format.    Link to Adobe PDF format.

           


Click to enlarge.
Canon EF-S 18 - 55 mm II Lens Update
We have tested the upgraded EF-S18-55mm II kit lens that comes with the Canon 20D and have given it a thumbs up for shooting groups. 

The 18-55mm kit lens that came with the Digital Rebel 300D was soft on the edges. The new upgraded lens was slightly sharper on the edges than even the Canon 17-85mm EFS and the Sigma 17-35mm lens. 

If you mixed up the prints, though, you would have a difficult time distinguishing the one shot with the kit lens vs. the others.  This is a surprise considering that this in not one of Canon’s higher quality lenses.  Please run your own tests and confirm that you are receiving acceptable results no matter what lens you choose.  Contact Customer Support if you have any questions.

A new version of CORE is now available!
by Denise Mangiante

CORE v2.26.1 is now available on the updates tab in CORE.  Please be sure to backup your data before attempting to update your CORE system. If you need assistance with upgrading your CORE version, please contact Customer Support at 1-800-750-0494.
 
Some of the features and benefits of CORE version 2.26.1 are as follows:

Added retouching to the to-do list on the Event List and Event Overview.
·        Each order now has a source field that indicates from where the order originated.  The source is displayed in the list of Incomplete Orders, Transaction History, and on the order summary.
·        On the Events tab, the GRUP Balance Sheet now has a "Mark All as Paid" button.  If clicked, a credit will be issued to every person on the list who has a balance in an amount to offset the balance.
·        The title length for the GRUP market has been increased to 40 characters.
·        CORE now tracks when changes that would impact titles are made to an offer.  The events that use the offer are flagged on the Event list and a method has been added to enable, disable, or refresh QPPlus events in bulk.
·        Added ability to export tally list to CSV file.
·        Previously, there was no minimum on the number of orders required in a batch.  Now at least five orders are required.  The user can transmit individually in any quantity.
·        After cropping, when the user is returned to the image list, the page defaults to where they were before the last crop.  Previously, the page always returned to the top requiring the user to scroll to where they left off.
·        Changes to user interface of cropping and retouching interface includes:
1)     Image stays centered when changing the zoom level (previously it zoomed from top left corner).
2)     Added shortcut keys.
3)     Added help menu.
4)     Retouching now supports dragging the image (like cropping has done in the past).  Previously, the user had to use scroll bars to move the image.
·        GRUP events can now be imported from a spreadsheet in the same way that GRAD events have been imported in the past.  Only CORE Offers can be used with imported GRUP events -- QP2 packages are not supported.
·        A shadow table has been added so that when a package or offer is deleted, the package name and price are still available for reporting.
·        Implemented retouching approvals for the GRUP market.  This included changes to COREAgent and the addition of a "Manage Retouching" menu on the Events tab and COREAgent Queue.
·        While the full image is loading for cropping, a "Please Wait" message is displayed.  Previously, no message was displayed leading users on slow connections to think the program was stuck.
·        The credit card expiration year range has been expanded to 15 years.
·        Added DHL Ground and DHL Express carriers, previously only post office and return in box were the only options for shipping.

QEMS Enhancements

QEMS has a new enhancement coming within the next week. The new feature is called “e-mail prompting”, and will allow you to better manage and collect e-mail addresses from customers visiting your QEMS retail website.
 
The new feature works in combination with your current e-mail database for each group, as well as checking for new customers that visit your website. If you currently have password protected groups, this new feature will begin after a password is entered for the group. When a customer visits your website, and goes to their group, they will be prompted for their e-mail address. If the e-mail address already exists within that group’s list, then the customer will be admitted to the list of events. If the customer’s e-mail is not in the group’s list, then the user will be prompted to enter their e-mail address before they are admitted to the list of events. This process will add the user’s e-mail address into the group’s list as a guest member, and will enable them for future notifications when new events are posted to the group’s site. There will also be an optional feature to verify that the e-mail address entered is valid.
 
The e-mail prompting feature is completely optional, and can be set at the group level. It is highly advisable to use this feature to help collect e-mail addresses from unknown users visiting your website. This step should help increase your sales because more people will receive the e-mail notifications that your events are online.

Lab Service Times for the week of August 14th - August 20th
by Joni Brown










Market 0-24 Hours 25-48 Hours 49-72 Hours 73-96 Hours 97-120 Hours 121-144 Hours
Grads 80% 10% 8% 1% 1% 0
Group 42% 33% 10% 14% 1% 0
Pre-Sold 95% 1% 3% 1% 0 0
Party Pics 85% 15% 0 0 0 0
Races 71% 26% 3% 0 0 0
Sports 76% 17% 4% 2% 1% 0
Weddings/PPS 11% 34% 11% 13% 27% 2%
 



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