Candid Color Systems • 1300 Metropolitan Ave. OKC, OK  73108 • 1-800-336-4550  

                                                                                         This is a printable version.
 

August 3rd , 2006


Hot Market Program Revamped: Make Your Party Pics® Sales Soar!

In an effort to create a more ATTRACTIVE and PROFITABLE Party Pics® and High School Party Pics® market, CCS Chief Operations Officer Dan Hays announced at the recent CCS Summer Workshops that the CCS Hot Market program, which has been around for approximately 5 years, has been totally overhauled. The new Hot Market program will offer less restrictive rules coupled with a better profit model.

The CCS Hot Market program was originally created to assist those customers that were locked in a competitive battle on a college campus. By offering a more viable profit model, CCS made it possible for customers to lower their prices while still retaining a healthy profit margin in their campus markets. Now the terms have been further altered to create a more attractive business model in the Party Pics area.

Beginning August 1, 2006 the new Hot Market program will be made available to any CCS customer, for any type of event where Party Pics are offered. In the old program CCS customers received 60% of gross sales and CCS received 40% of gross sales no matter what you charged for a 4x6 photo. Under the new plan CCS customers will receive 72% of gross sales while CCS receives 28% of gross sales. This is HUGE!

So, what does the 28% allocated for CCS cover?
    * Print finishing costs
    * E-commerce cost (previously 5% of 7% depending on the file size)
    * Credit card fees (covers credit card and online check fees; previously 3%)

Additionally, CCS believes that it is important to provide reasonable postage and handling costs to accomplish the goal of selling a high number of Party Pics. Therefore, we are setting the maximum amounts that can be charged for postage and handling. However, within these limits, you can set the postage and handling prices and make all the profits from P & H. These postage and handling charges can add significant profit but must not be raised to the point that they become a dis-incentive to retail customers ordering online pictures.

Maximum Postage and Handling Charge allowed in this program

Sales Amount         Postage
$0-3.00                    $1.00
$3.01-6.50              $2.00
$6.51-10.00            $2.50
$10.01-15.00          $3.00
$15.01-20.00          $3.50
$20.01-25.00          $4.00
$25.01-30.00          $4.50
$30.01-35.00          $5.00
$35.01-40.00          $5.50
$40.01-50.00          $7.00
$50.01-60.00          $8.00
$60.01-75.00          $9.00
$75.01-150.00       $11.00
$150.01-250.00     $15.00
$250.01-350.00     $20.00
$350.01-450.00     $30.00
$451.00 - +             $40.00

So, how can this help your business? First, you can charge low prices to increase interest and volume and still make high margins. Second, this program could make it easier to book more events since the costs of photos will be lower; which should also increase the number of pictures sold and enable you to book more parties.

Below is a table which contrasts today’s costs of prints and the NEW Hot Market costs. This example is for a 4x6 print. As you can see the costs savings is significant. You may offer 4x6s, 5x7s, and 8x10s. However, the following minimum prices MUST be charged:

* 4x6 prints can range as low as $1.50
* 5x7 prices can range as low as $3.00, and
* 8x10 prices can range as low as $6.00.

You should consider this new program at any retail price below $2.95 for a 4x6.


New In Sports - Online Cropping & Quick Retouching in Sports

Two exciting new features are now available in QP2 Sports and CORE Sports. Your online sports customers now have the ability to choose Cropping and Quick Retouching, if you set those up on your events. As more CCS lab customers move towards a speculative method of photographing teams and leagues and putting them online (versus the traditional method of pre-pay), these 2 online enhancements can be positioned as big competitive advantages in your market.

Online Cropping In Sports
Online cropping allows the end customer to modify their image using the online crop tool. They can see exactly how their newly cropped image will print as the red crop box indicates on the image. This is great for Mom who may want a tighter shot of her child’s posed shot. And with action shots, cropping is key. CCS does not charge to add the cropping option to your sports events, however as a photographer you do have the option to charge your customers an additional cropping fee in event set up, thus using this new option as a new revenue stream.



Before Custom Cropping

After Custom Cropping
Online Quick Retouching in Sports
Offer your online sports customers yet another way to get the very best product by offering Quick Retouching. By definition, Quick Retouching lightly softens facial complexions including blemishes and wrinkles as well as brightening teeth and eyes, while enhancing the overall quality of the finished photos.

With the additional revenue generated by Quick Retouching in the Grad Market last year, we feel this premium service can have similar success in the Sports Market. Can you think of another product to offer that requires no inventory, has no direct labor cost, can’t be mis-shipped, requires no additional postage, and has an 80% net margin?

The target market for this retouching service is centered clearly on middle school and high school teams—especially women’s teams—where this type of service would be most desired. Did you know that nearly 85% of people between the ages of 12 and 24 develop acne at some time? That is why we believe this product/service will be most beneficial to those that photograph individual sports portraits in the middle and high school sports market. But of course, we recommend that you also offer it with youth sports as you can never pre-judge what market might find value in the product. As we have found with many new premium products and services, there are some customers who simply want the best you have to offer and will pay the premium price for it.

CCS is strongly recommending that the above underlined description of Quick Retouching be utilized when describing this service to your clients on your order forms or on your website. Any other description may create expectations that the service does not cover. For instance Quick Retouching will not remove:
    • stubble
    • shine
    • shadows
    • uneven light
    • stray hairs
    • glare on glasses
    • background

Your cost from CCS for offering this product/service is $3 per face. In the grad market, this service retailed for $10 - $15 per face. Keep in mind that Quick Retouching only applies to posed individual portraits and not team shots or action shots.

Available August 4th -

Statuettes in the Grad Market!

Three sizes of statuettes will be available in the Grad Market on QP2 and CORE. The prices are $9.75 (5x7), $13.50 (8x10) and $21.20 (10x14). These specialty products offer a great reason to send a follow-up email to your grad after your initial product offering.

Magnets in PPS Market!
Non-bordered magnets will be in the QP2 – PPS market. These are approximately 3x5 in size and are $1.61 (1)
and $3.21 (2)

Horizontal Individual Images on Team Plaques in Sports!

The team plaque will accommodate a horizontal individual image. This is perfect for those female sports such as volleyball or cheerleading where the individual shot is more often horizontal, rather than the traditional vertical orientation.


First Winners in the CCS Print Finishing Promotion Announced!
by Brian Speers
The first phase of the CCS Print Finishing Promotion has ended and there are nine CCS customers that have won trips to the Grand Cayman Islands. Winning accounts will leave early on the morning of February 28th for the short flight from Miami Beach—site of the 2007 CCS winter seminar—to the Cayman Islands and return to Miami Beach on March 3rd.

Winners for the first phase of the promotion are:

Chappell Studios (John and Brenda Narducci) – 4 trips
Bob Knight Photo (Bob and Gail Knight) – 4 trips
Ultimate Exposures (Holly Freedman) – 3 trips
Yary Photography (Radley and Tina Muller) – 2 trips
Sportography (Greg and Eric Eisen) – 2 trips
Island Photo (Alex and Cheryl Ipiotis) – 1 trip
Dallas Flash (Page and Carol Strong) – 1 trip
Arizona Freeze Frame (Doug and Kelly Wyland) 1 trip
Crystal Light Enterprises (Randy and Vicki Sawyer) – 1 trip

Congratulations to all of these CCS customers for all of their hard work. We look forward to seeing you all at the Westin Hotel in Grand Cayman!

      

Just like last year’s promotion there is still an opportunity to win. If you haven’t won yet, you still have until December 31 to grab this opportunity and join us in March on the beach in the Caribbean.. Here are some of the basic details:

        * All CCS customers are eligible to win trips based on increases in print finishing from January           1, 2006 to December 31. 2006.

        * All print finishing counts toward the promotion

        * There are two ways to win trips:

        * If you increase your print finishing by $12,000 by July 31 you win a trip. Increase it by            multiples of $12,000 by July 31 and you win multiple trips.

        * If you increase your account by $20,000 by December 31, 2006 you win a trip. Increase it by            multiples of $20,000 by December 31 and win multiple trips.

         * Maximum of 4 trips per customer/owner.

Either way, the race is on and you have 5 more months to plan where your increases will come from; what markets you will increase; and what new markets you may want to pursue. If you have any questions about the promotion please call Brian Speers at ext. 251.

IT'S ALL IN THE NUMBER OF IMAGES YOU SHOOT
by Holly McCoy

In August of last year, after getting inspired at the CCS Summer Workshops, I ventured out on my own a little and decided to start shooting Party Pics® at some special events. I kept hearing about all the "venue"-type events that WEREN'T being shot, so I thought I'd try my hand at it.

Two particular events that were a great success were a 20-year high school class reunion (MY OWN), and another charity-type event. Both events have actually made gross sales close to $3,000 each and one is still climbing. I've shot several events throughout the year, and what I've noticed hands-down is the HIGHER THE NUMBER OF IMAGES, THE HIGHER YOUR SALES! I know that you hear this from time to time, but if you don't act upon it, you're missing huge amounts of profit. At both events, I had three photographers, and there were 1,200+ images shot. When I first started doing this, I was told by a person that knows a ton about shooting Party Pics® to have a goal of $2 per image shot as a starting place. Well it worked! I noticed very clearly that the higher the number of images, the closer that number got to $3 per image shot. I still have hopes to see $4 per image shot in the near future!

For the reunion, there were about 460 people registered, and varying numbers at the three events. I had 3 photographers that shot a total of 1,200 images. I was on the reunion committee having access to over 500 email addresses, and have emailed them twice. I'm still planning a third and final email, so that $3,000 is most likely not the final tally! We did have two sets of group pictures....and I sold 10X14's of the group shot for $18 each online. We also set up a simple backdrop and shot pictures of each couple at the formal banquet. The line for couples pics was a mile long at one point. I almost think some of them wanted a picture with their spouse more than they wanted dinner! You realize, some wives can't get their spouse to a photography studio very often, so we brought one TO THEM, and let me tell you, they jumped on it! We also shot a ton of Party Pics®!

For the charity event, I had three photographers, myself included, and we shot 1,200+ images again, with close to $3,000 in sales. These were all Party Pics®. This time, since it was a high-end event, we were not able to ask for email addresses. One thing I did do each night as the orders came in is I made a list of email addresses of those who actually placed orders. Every few days, I would email those actual customers, and tell them if they knew someone at the event to please forward this onto them so they would not miss out their Party Pics®! The email thanked the customer for their order, and also reiterated how to check out their Party Pics®. Since they would not let me collect emails, I utilized the people who were already excited about getting their pictures! They spread the word for me!

For both events, I would just have to say that the high number of images is what brought in the sales. It's very clear. I've shot some events by myself as just one photographer, and I can shoot a bunch...but when you add photographers, and deluge them with images...you can't help but make money...GOOD MONEY. At this year's workshops, you repeatedly heard "take more images." I listened to those presenters of the past, and it's working! Let me stress again, THE HIGHER THE NUMBER OF IMAGES, THE MORE MONEY YOU ARE GOING TO MAKE! It's a fact, Jack! :)

E-mail Management
by Demetri Barges

As we heard many times in last week's workshop meetings, collecting and marketing to participant's email addresses is often the factor that determines the success of an online event. This holds true for graduations, races, campus events and preliminary results also indicate action sports.

Photographers require e-mails to be delivered reliably and to be easily read; recipients require e-mail to arrive in manageable quantities, and to include all relevant content. Over the last few years, businesses and individuals have collected e-mail addresses only to delete them, append them to marketing campaigns, or save them in a file, never to be accessed again. There are several tools available to help manage e-mails, however, a powerful tool is available in Microsoft Outlook.

In order to use Outlook, you need to first decide how to group your e-mails. I suggest that you model your business and replicate it in Outlook.

For example; if you shoot action sports, you might create a directory structure like the example below:
1.      Spring action sports 06
a.      Edmond All Sports Baseball (division)
i.       Yankees (teams)
ii.      Red Sox (teams)
iii.     Red Hawks (teams)
b.      Edmond All Sports Football (division)
i.       Cowboys (teams)
ii.      Patriots (teams)
iii.     Red devils (teams)
2.      Christmas Corporate Parties
a.      Devon Energy
b.      Candid Color Systems

Segmenting by market and period will allow you to more effectively market and re-market to the event participants. As demonstrated in example above; if the Yankees play the Red Sox, you could easily send e-mails to both teams. When re-marketing to the entire league, you could easily send e-mails to all teams within the "Edmond All Sports Baseball" group.

Effective marketing for an event is essential for good sales. Remember the following tasks to ensure you market most effectively to your event participants:

1. Collect e-mails from the actual participants. Lists from coaches, schools, or event planners are often outdated or missing participants. While you still should retrieve these lists, you must obtain e-mails from the event participants (or parents) directly.

2. Manage your e-mails. Place them in a tool such as Outlook and define their groups. The goal here is to easily market and re-market to the audience most interested in the content.

3. Maintain your list. After receiving a bounce-back, you need to verify that the address was keyed correctly; if it was not, you need to correct the address.

4. Follow the Law. When sending e-mails to event participants,follow federal and state laws. Having "opt-out" instructions and maintaining your e-mail databases are only part of the law.

Visit http://www.spamlaws.com/us.shtml to review the federal and local laws that apply. When sending e-mails to large groups always remember to BCC your addresses.

Download this document that describes how to import an e-mail list from Excel into Microsoft Outlook.

Bid Day Season Preparation
by Steve Foisy

Bid Days are just around the corner. Are you prepared? Below are observations from last year’s bid days to help you complete your planning, preparation, improve your sales and help with overall execution.

Pre-planning
Take the time to analyze every step of your bid day by reviewing your personnel, equipment needs, schedules, group locations, etc and do this well in advance of your bid day rather than the last minute. By being prepared, you can give your group photographers the best opportunity to generate higher sales and take excellent quality pictures. Utilize QEMS to broadcast to your customers your shooting schedules, chair needs, parked car issues, etc.

Party Pic® Photographers

You should assign one or more Party Pic photographers to each sorority. The larger organizations should have two. Keep in mind that if your group photographer is the only one taking Party Pics and they also have to shoot groups, then something will suffer. Anything that takes your group photographer away from soliciting group orders will ultimately cost you group sales. Of course, you can still have the group photographer assist the other Party Pic photographers prior to the group provided they are properly prepared.

It is rare that we see Party Pic photographers who truly understood how important this day is and which members should be the primary focus. Most (but not all) are not very aggressive when it comes to getting the more pictures. Numerous times we hear the “They don’t want any pictures.” comment from our Party Pic photographers. Give your photographers a goal of one picture every 10 seconds to help motivate them. Train them how to aggressively approach the girls to get those pictures quickly. Also, instruct your Party Pic photographers to NOT take any class shots. This will hurt your group sales and it did happen on a few campuses. Bid Day Party Pics can be very profitable for you. Don’t leave money on the table by not taking enough pictures.

Helpers
Properly trained group helpers can increase your sales and will pay for themselves just by bringing in one more package order. They can be wandering through the crowds of members asking for orders while you are shooting your class pictures. Helpers are a must if you are expecting your group photographers to photograph two houses. They will assist with chair setup, moving equipment from one location to the next, etc. A helper for EACH chapter would be even more beneficial.

Group Photographer Setup Time
Give your group photographers plenty of time to arrive and setup early. It is better for them to be sitting waiting on the girls to arrive than to not have enough time to properly setup for the group. The extra time may also be necessary if they encounter unforeseen setup obstacles related to location, chairs, equipment, lighting, etc. You should allow a minimum hour PER sorority for setup.

Digital vs. Film
We receive calls each week about whether it is better to shoot bid day groups on film or with a digital camera. From our experience, you will still get the best detail for 10x18 groups from scanned 645 negatives or 8, 10, or 12MP resolution digitally captured images. 6MP digital cameras (Nikon D70, Nikon D100, Canon 10D) can give you a good 10x18 print for groups up to 75-100 subjects. You will need an 8MP+ digital camera to achieve acceptable 10x18 prints for groups approaching 150 or more subjects. 6+MP Digital is fine for any of you 8x10 class shots. The current choice for 8+MP digital cameras are the Canon 20D, 30D, 1Ds, 1D, Nikon D200 and D2X.

One of the key benefits of film is that it has more exposure latitude than digital and this saved many groups this year because of poor exposures. Overexpose your digital images more than 1⁄2 stop and your print quality will suffer greatly. If you or your photographers cannot consistently expose your images within 1⁄2 stop over or under, then you may still be better off shooting with film. Bracket your aperture (and refocus) regardless of how confident you are with your exposures.

A popular alternative is to shoot Large Fine and RAW on each digital camera. Printing from a properly shot JPEG is still the goal, but if a mistake is made with the exposure or white balance, the RAW could be used to create a new JPEG image. For those of you not familiar with digital RAW formats, it is an unrendered digital file. RAW files do give you the ability to make exposure corrections up to approximately 11⁄2-2 stops, adjust white balance, adjust tone, sharpening, etc. and then render a jpeg image for printing. RAW files will not give you any more detail in your images, but will allow you to correct for some photographer mistakes. If you choose to shoot in RAW format, spend time testing various rendering settings in PhotoShop or the RAW conversion software provided with your camera and make plenty of test prints to help you determine which RAW adjustments will yield the best prints. You will need larger memory cards if shooting in both JPEG and RAW modes together.

Lighting
The minimum for lighting your groups is a Metz 60CT or SunPak 622. As powerful as these strobes are, there are times that you will need to use a studio light such as a White Lightning 3200 to properly light your group. Groups with split lighting or splotchy lighting will require a faster shutter speed (if your camera has a higher sync speed) and more flash power to fill the shadows with enough light to match the areas with direct exposure to the sun. Some of the best groups that we saw this season were usually shot with a White Lightning strobe and a Bronica film camera.

Film Handling
Have plenty of film. (and memory cards) Film is not very expensive compared to the total sales that you will bring in. Give each photographer at least 3-4 rolls of 220 for each chapter to be photographed. Instruct each photographer to avoid placing any film in direct sunlight. Practice safe film loading and unloading. Load your cameras inside or in dark shade, then prior to advancing the film, use gaffer tape to cover every seam on the camera back and/or film insert. This added step can prevent unforeseen light leaks on your film. Only advance the film when you are ready to photograph the group. If you leave your camera out in the sun while prepping for your group, cover the camera with a thick light colored towel to keep your cameras cool and further reduce the chance of light leaks. When done, immediately take your camera to dark shade or indoors and advance the film completely. Unload the film, then LIGHTLY rubber band it and place in a 120/220 film canister. 120/220 Film Canisters can be ordered at no charge by calling Ronnie Sams at ext. 234.

When shipping your film, only ship via Airborne, UPS, or Federal Express. Never ship your film over the counter. Most over the counter boxes are run through a high intensity scanner that will fog your film. Hold your backup film and ship it one day later than your primary film.

Order optical proofs at the time of processing and scanning. Optical proofs are the best tool you have to evaluate your photographers’ exposures, picture the best exposure for printing as well as checking for light leaks. Save these proofs and give them to your photographers during bid day next year. We also recommend that you print 8x10/10x18 test prints of the best exposures to help you determine which image has the best focus.

Backups
Yes, you still need to shoot backups regardless of whether or not you shoot film or digital. Treat the backup camera as another primary camera. The best bid day photographers pick images for printing from both cameras so you want to do the best that you can for each. Remember that an experienced digital photographer may be able to properly assess their exposures and cropping, but it is virtually impossible to determine if you are in focus on the large groups. Cameras will malfunction and photographers will make mistakes. When that happens, what value would you place on those backup images?

Group Setup
The better your groups look, the happier your customers will be. This will make you more competitor- proof. If your sororities do not have enough chairs/benches/steps to properly form the group so you can see everyone, then rent chairs. The number of chairs required will normally be 1/3 the total number to be in the group. To maximize your space create 5-7 rows with girls standing in two rows of chairs, two rows on the ground, one row sitting in chairs, one row kneeling on the ground, then one row sitting on the ground. Don’t forget to remove any extra chairs from the sides and background of your class shots.

Review cropping with everyone. Diagrams on cropping for groups are available on candidnet in the training section. Photographers should move backwards and forwards for each individual group for the best crop.

Order Cards
Collecting orders at the time of the group and then collecting one check from your organizations will still generate the highest bid day sales. Give photographers plenty of cards (25% over total number in group). It can be very motivating to give your photographers sales stats from the previous year. They will always want to top this! Offer combo packages to increase your sales.

A sample bid day card with packages is also available in the candidnet training section. CCS can print one sided full color order cards on 81⁄2x11 card stock for $0.18 each from a Word or PDF document.

Contact Customer Support to schedule order card printing or if you need advice on the planning of your upcoming Winter Bid Days. Also, look for more Bid Day group training at our next Summer Workshop.

CORE Software Support Billing Lowered
The monthly software support fee required for CORE (Candid Ordering & Reporting Environment) has been lowered from the previous $50 per month fee. The new support fees are $40 per month for the in office server version and $15 per month for the web-hosted version. The new support fees will begin with August support and require a 12 month duration agreement. You will receive an updated support agreement for review over the next week. Please contact Customer Support if you have any questions concerning CORE or CORE Support. Below are details on the CORE software for those not already familiar with the software platform.

CORE Software - Candid Ordering & Reporting Environment
CORE software is a stand alone or web based software used to merge your images with names, mailing addresses & e-mail addresses collected. CORE can then be used to produce custom mailable order forms, e-mail broadcasts with imbedded images and website links and then display your ID’d images online for ordering. There are CORE modules for Grads, Races, Groups, Sports, Proms and Quicpics (Party Pics®).

Images can be loaded into CORE directly from your computer’s hard drive to expedite the identification process and printing of your forms for mailing. Images can be custom cropped in CORE prior to posting your images online as well as during ordering. CORE also gives you a stand alone system for entering orders to be submitted to CCS as your convenience. CORE enables the use of imported name and address lists for many of your events to reduce your data entry when placing orders.

CORE also ties your identified images organized by name, PIN or event to a CORE supported website for easy customer ordering. Customers only see images identified to their name or participant id. All orders placed online are mailed directly to the customer by CCS. Orders placed via the admin page can be returned to your office or mailed directly to the customer by CCS.

Available CORE Modules
1. Grads
   a. Website – http://orders.gradphotonetwork.com/QPPlus/
   b. ID your graduates by Name & PIN
   c. Custom Cropping available with manual order entry and online
   d. QuicRetouching & Pearlized Paper available with manual & online orders
   e. Custom Proof & E-Mail Broadcasts
   f. Orders can me mailed directly to end customer by CCS
2. Races
   a. Website – http://orders.racephotonetwork.com/QPPlus/
   b. ID by participant number or bib number
   c. Custom Cropping available with manual order entry and online
   d. QuicRetouching available with manual order entry and online
   e. Custom Proof & E-Mail Broadcasts
   f. Orders can me mailed directly to end customer by CCS
3. Groups
   a. Used for manually ordering groups. No online retail interface
   b. Custom Cropping and Tilting available with manual order entry
   c. Custom retouching available
   d. Custom Proofs
   e. Orders can be mailed directly to end customer by CCS
4. Sports
   a. Website – http://www.myleaguephotos.com/
   b. ID by team
   c. Custom Cropping available with manual order entry and online
   d. QuicRetouching available with manual order entry
   e. Custom Proof & E-Mail Broadcasts
   f. Orders can be mailed directly to end customer by CCS
5. Proms
   a. Used for manually ordering proms. No direct online retail interface
   b. ID by name
   c. Custom Proof & E-mail Broadcasts (if used with QP2 retail interface)
   d. Orders can be mailed directly to end customer by CCS
   6. Quicpics
   a. Custom sign-up & pre-numbered proof sheets can be ordered
   b. Used for manually ordering Quicpics from proof sheets or envelopes
   c. Orders can be sorted by individual into envelopes
   d. Orders can be mailed directly to end customer by CCS

Customer Created Artwork Available for All Sports Products
by Blake Whitney

If you were in the Brian Speer’s Sports Roundtable discussion on Tuesday morning of the CCS Seminar last week, you might remember the customer created artwork sample products he unveiled. It is now possible for you to create your own artwork for almost all of the sports products available at this time.

This ability to create your own artwork should give you a competitive advantage against other photographers in your area. You are now able to customize artwork for a particular sport, league or team, and you can do it across the board to nearly all the products that CCS offers.

Creating your own artwork doesn’t have to mean being great at Photoshop. You can create a great line just by using a simple image as the background and applying some simple effects to it. I am a Photoshop novice and I was able to create a custom memory mate with just an image of the football stadium at the University of Oklahoma in about 30 minutes. This is by no means great but it is a memory mate that is one of a kind, something your competitors may not be able to do.

I know of one of our customers was pitching to a soccer league who like the artwork on the memory mate, but wanted the color to be yellow to match the league’s color. This kind of customization is now possible and could be the difference between booking a league or not.


Click to enlarge

The following products are now able to accept customer created artwork:
Appreciation Prints
Calendars
Keychains
Luggage Tags
Magazine Covers
Magnets
Trader Cards

Product templates can be found on Candidnet under the Training section.

Let your customers see what they are ordering

Would you be willing to pay $15 - $20 for a photo statuette if you didn’t know what one was? Probably not, and chances are that your customers would be reluctant to purchase one as well. The same reason you take physical samples to a sports shoot or put images on an order form is the same reason you should put thumbnails in your packages online. People like to see what it is they are buying.

I know that not all of you know how to use HTML coding, so I made it so that all you need to know is COPY and PASTE. All you have to do is copy the code from the HTML Sports Excel spreadsheet and paste it into the Package Description when you are adding a product. If you have text in the description, just past the code below it and the thumbnail images will appear below your text description.

If you use default packages all of your teams of a specific sport, you can add the code to your packages for that market and have the thumbnails appear online each time you that market package. This can be very helpful if you are selling to several teams or leagues using the same sports line.


Every sports product from every sports line is represented on this spreadsheet along with plaques, statuettes, photo buttons and all of the other products that aren’t a generic size (5x7, 8x10, etc.) in the sports market. Put these thumbnails online and let your customers see what they are ordering.





Be a part of the Action with Action Sports Photography
By Cami Sheaffer

When I booked my first sports league several years ago, I was told there wasn’t any money to be made in action photos. I am so happy to report to you that is simply not true! We have made almost $4,000 in sales after photographing 37 games. That is $108 per one hour game. I love making over $100 an hour!

Here are the simple steps in taking action photos!

1. Research fields

Locate fields and look up game schedules to choose games to photograph. This can include getting in your car and looking for ballparks. Most leagues have websites that include their game schedules.

2. Hire and Train Photographers
Provide your photographers with checklists and camera settings cheat sheets. Have your photographers wear a company t-shirt. Our company t-shirts are fluorescent yellow so they get the customers’ attention. We only send one photographer per game to photograph and collect email addresses. Here is an example baseball checklist that the photographer uses for every game to make sure they photograph all the players in different poses.


3. Collect Email Addresses from coach and parents in stands
Photographers need to pass out email address cards before the game begins. Explain to the parents that you will be taking the action photos and emailing them a link to the pictures. Go into the stands several times to collect the email address cards. Here is an example of an email address collection card. These perforated cards can be ordered through marketing materials and you will have to overprint them with your information.
4. Take great action photos!
Take pictures of both teams. Good exposures and correct cropping will increase your sales. Some of the best action photos come from the players’ warm up.
5. Post online and email within 24 hours
Post the games online within 24 hours. Post the images by date and game. Assign every game at one field with the same password. This will help parents locate their images if you photographed multiple games for that child.
6. Email link to parents within 24 hours
Here is an example email we sent to the parents.

7. Offer cropping
Offering cropping in QP+ allows the customers to zoom in and crop their photos.

8. Send multiple follow-up emails

Sending a second email increased our sales over $700. After we sent a third email, our sales increased over $800.

9. Track sales and products sold in QP+.

94% of every product we sold was a 4x6, 5x7, 8x10 or 16x20 print. That means 6% of the products sold were specialty products such as a button or magazine cover.

If you have any questions please contact Cami Sheaffer at Ext. 194

 



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