This is a printable version.
 
Shipping something to Candid Color Systems via DHL?
To expedite delivery, use our exclusive 73000 DHL Zip Code.


February 2nd, 2007

Hong Kong
by Jack Counts, Jr.

Working hard to grow your business has its rewards.  But wouldn’t you really like to grow your business, and win a once in a lifetime trip to Hong Kong at the same time?  It’s possible!!
 
Hong Kong is one of the most exciting places on the whole planet.  It has everything – a rich culture – unbelievable shopping – incredible restaurants – colorful festivals - gambling – and an outstanding night life.  Importantly, it offers a terrific view of life in the fast paced Pacific rim – where so much is happening today.  You don’t want to miss this trip!

This online video aired on the Today Show; Macau is just 40 miles from Hong Kong and is home to the world’s biggest casino.   
 
All CCS customers have a chance to win a fabulous trip to Hong Kong following the CCS Winter Seminar 2008 – site to be determined shortly.   
 
An increase in CCCS print finishing of $30,000 will get you a trip to Hong Kong, or as little as a 5% increase in finishing if you currently do $100,000 or more with CCS.  
 
Check out the CCS newsletter each week for tips on growing your business in 2007 and discover Hong Kong for the first time.
 
Here are the criteria for qualifying for a trip:

All print finishing counts.
 
All print orders must invoice by December 31, 2007 to count towards this promotion.
 
There are several ways to win a trip:
1) Any CCS customer that has a $30,000 increase in CCS print finishing wins a trip.
2) Any CCS customer that did over $100,000 in finishing in 2006 wins a trip with a 5% increase in CCS finishing in 2007.
3) Any CCS customer that did over $200,000 in finishing in 2006 wins a trip with a 3% increase in CCS finishing in 2007.
4) Any CCS customer that did over $300,000 in finishing in 2006 wins a trip with a 2% increase in CCS finishing in 2007.
5) Any CCS customer that did over $500,000 in finishing in 2006 wins a trip with a 1% increase in CCS finishing in 2007.
6) Any new CCS customer that does over $30,000 in CCS print finishing wins a trip.
 
Additional trips can be won by exceeding the above requirements of each category by $30,000.
For example, if you did $100,000 in lab business in 2006, in 2007 you would need to do $105,000 to earn your first trip and $135,000 to earn your second trip.
 
Customers must be a majority owner of all eligible accounts, and print finishing from multiple accounts will be combined.
 
Any business acquisitions from other CCS customers will be added into the base for comparison of same period 2005 vs. 2006.
 
Maximum of four (4) trips per customer/owner.
 
First winning trip is NOT transferable; it must be used by customer/owner.
 
Customer/owner must not have any outstanding liabilities to Candid Color Systems.
 
Increases in print finishing will be based on the same period (1/1/2007 thru 12/31/2007) in the previous year.
 
Each customer’s status will be updated on a quarterly basis using the end-of-month report.  During the last quarter the reports will be updated monthly.


Free WPPI Show Tickets Available
by Brian Speers

If you are planning to attend the Wedding and Portrait Photographers International (WPPI) Trade Show and Convention, taking place in Las Vegas on March 26, 27, 28, and would be interested in acquiring some free and reduced price tickets to the trade show and convention please contact Brian Speers at x251 or at brians@candid.com.  
With close to 7,000 attendees and close to 400 vendors expected, the WPPI is one of the largest shows in the country and is more than just weddings and portraits.  It is a great place to hear speakers in a variety of photo markets, test out the latest digital equipment and other assorted photo products, and be immersed in an intense way in photography; in all its glorious digital shapes and forms.  It doesn’t hurt that this event is staged in Las Vegas, either.  
 
We have a limited amount of these tickets so please act quickly.  If you plan to attend be sure to stop by the Candid Color Systems’ booth #107.

See you there!


DHL Shipping Rate Increase
by Kyp Hardaway



Dear CCS Customer,

We have just received confirmation that our negotiated rates with DHL were affected by their recently announced general rate increase. Express (overnight) rates increased approximately 6% and Ground rates increased approximately 5%. An updated rate table for both Express and Ground is attached.


Please be aware the rate table does not include any ancillary charges from DHL, such as the Residential Delivery Fee, nor the Fuel Surcharge. Currently the Fuel Surcharge for Express is 11.5% and Ground is 3.8%. The Fuel Surcharge is adjusted monthly, more or less.Some ancillary charges increased as well. The minimum charge for COD service increased to $9.00. Both the Residential Delivery charge and Delivery Area Service charge increased to $2.20 and the Remote Area Service charge increased to a minimum of $22.00. Saturday pick up and delivery increased to $15.00.

Please be aware these are not the only ancillary charges that a shipment may be assessed, these are merely the most common charges.Please also be aware large shipments that are relatively light in weight may be subject to a Dimensional Weight Surcharge. The dimensional weight surcharge formula for domestic shipments is LxWxH (inches) divided by 250. The resulting figure, if greater than the actual weight of the box, is used as the weight for purposes of billing.

To illustrate, consider a typical box of 27” long x 23” wide x 2” high. The total inches equals 1,242. Divide this by 250 for 4.97, which would be rounded to 5. This shipment would be billed at 5 pounds unless the actual weight was higher. There is also an additional $5.00 charge for boxes with any one side being greater than 60 inches or with two or more sides greater than 30 inches.

For complete information regarding DHL’s current rates as well as the Fuel Surcharge, please refer to www.dhl.com.

Thank you for your continued patronage of Candid Color Systems, Inc.

Sincerely,

Kyp Hardaway, CFO


Collecting Emails-Why not?
by Evie Sibert

Collecting email addresses is a proactive marketing technique that can only help your business. The idea of being able to reach out and “touch” your customers—even months after an event—is a practice that can not only create new sales, but also add profit dollars to events months after the event itself.
 
Any time you ask your customer for their name, address, etc. you should always request their email address.  Make this information a prerequisite on all information and order forms and, in fact, make this the first line of the form.  
 
Not only is it important to collect a primary email address but it can be beneficial to collect secondary email addresses as well.  Secondary email addresses would include parents, relatives, grandparents and friends.  Emails can be gathered by passing out a clipboard at events, handing out email collection cards, having the prerequisite email address line on all order forms, or harvesting them from online orders previously placed. To ensure that you collect a legible address, create boxes for each character in the email address.   
  
Once your emails are collected the next step is to utilize them to your advantage in the form of a marketing email. The most important concept is to understand the goal of the email and construct it from there.  The subject line is very important because if it is not phrased correctly it may go unread by the recipient, or worse, rejected as a spam.
 
Subject lines in an email should denote the content of your email such as “Your Graduation Proofs Can Now Be Viewed Online” or “Last Chance to Purchase Dance School Photos”. The author of the email must create interest and urgency when composing the email.  By putting the information in the recipient’s inbox you are creating awareness of your product and hopefully the urgency to buy at that moment.
 
Amassing email addresses is as critical to the success of your business as your customer’s name or telephone number.  But to do so you have to make the commitment to do whatever you need to make this an integral part of your everyday business practices.


FTP Software: New Features and Benefits
by Demetri Barges


The new FTP software is filled with great features and benefits! There is no searching for an event order number. Just choose to find your event from QEMS, CORE or QP2.

If you choose to grab the event from QEMS, it will have the photographer for the event populated. If you choose to get the event from CORE, you can generate thumbnails for ID’ing FTP is now more user friendly. It is easy to learn, and there is little to no training needed! Simply drag and drop images or choose from a folder. FTP adds a new folder every time you select a group of images. The new event manager will allow you to pause low priority events and move up higher priority events. Also, the event manager will show you a small thumbnail of the image currently being FTP’d.

The new FTP helps with time management. You can rotate the thumbnail of the image, then when you are ready to FTP you can have the program rotate the images before the transfer rather than waiting for it to complete. When you set auto rotation on your camera, FTP will ask you if you would like to auto rotate. These easy to learn features will help save you time and effort; therefore, your productivity will increase greatly!

This new FTP will be available 3/5/07, and is currently available for those interested in beta testing.


Co-Branded prints are now available in the QuipPics market.
by Danette Reinbold
 
These prints are great for sporting events such as tailgating, golf tournaments, corporate parties and charity events.  They could be used for concerts, air shows, Mardi Gras parties, St. Patrick’s Day parades, even local Easter egg hunts, the prospects are endless.

Click to enlarge


 
Candid currently offers 5x7 and 8x10 (both vertical and horizontal are available) co-branded templates for you to download from Candidnet.  To create these products, download the template from candidnet.candid.com. Working within the guidelines provided, create your artwork, flatten the image and save as a jpeg file. Then FTP the image to the event order number or if you are creating files for multiple events, create an event just for your custom artwork.
 
When you setup your packages, select the modifier – Custom Background artwork.  Assign the order, roll, and frame number for that events artwork image.
 
There is also a variety of custom templates available for the Race and Sports markets, so log onto Candidnet – you might just find something to give you an edge over your competitor.  If you have any questions, please give me a call at 1-800-336-4550 ext 136, or email me at danette.reinbold@candid.com
.

The countdown is on for the CCS Winter Seminar in sunny Miami Beach.
by Dana Hill

The dates are February 26th and 27th, with optional training on Sunday, February 25th. General session and break-out topics cover a wide range of topics and markets and with close to 100 CCS customers registered to date, this event promises to be a great opportunity for networking and idea sharing, too! You won’t want to miss it. View the revised agenda. The Groups and Race breakout have been combined to allow for the addition of another break-out topic – Measurements Reports.

Please remember to complete your CCS registration. Also, if you missed the deadline to book your room at the Eden Roc (the location of the seminar), below are some other options that are nearby, with indicated starting room rates.

Holiday Inn
2201 Collins
1-888-Holiday
$169
 
Oceanfront Grand Hotel
6261 Collins
1-888-FL6-Grand
$122
 
Comfort Inn & Suites
1238 Collins
1-877-523-5672
$301
 
Best Western
4333 Collins
305-673-3337
$203


Hi and Low Res Downloadable Images Now Available in QPIC – QP+

In response to the ever-growing trend and demand for downloadable images with the teen and college customer, CCS is now making this product available in the QPIC market of QP+ in both a hi-resolution and low-resolution form. The lab cost is .99 and .29, respectively.

The lab description of the products are below:

High Resolution Online Image

Untouched*, unedited copy of the event image as FTPed, in its original resolution.

Low Resolution Online Image

Untouched*, unedited copy of the event image as FTPed, reduced to 300 pixels in width for horizontal images (300 pixels in height for vertical images).
*i.e. has not been color corrected or resized.

(A medium resolution image will be available in about 8 weeks. The size will be 1024 x 300 suitable for online viewing as well as use for wallpaper or screensaver and will have a lab cost of $.49.)

We recommend that in your package details, you include something akin to:

High Resolution Online Image details:

Your selected digital image, which will be untouched and un-cropped, will be provided to you in a JPEG Format and suitable for printing (up to an 8x10).  It will be available for you to download as soon as you complete your order.

Low Resolution Online Image details -
Your selected digital image, which will be untouched and un-cropped, will be provided to you in a JPEG Format and suitable for on screen viewing and emailing, but not suitable for printing purposes. The approximate dimensions of the image are 300 x 225 pixels.  It will be available for you to download as soon as you complete your order.

Our feedback from Beta testers was to offer this product packaged with a print purchase of the same image. This helps ensure that you are not merely swapping or trading the customer’s money but increasing your sale by offering this product. If you do offer the downloadable product without the requirement of the print purchase, you should set the retail price high enough knowing that the delivery of this product will most likely substitute the need for the customer to order a print.

The ordering and delivery process of the product is fast and easy.

Once the customer selects this product and agrees to the purchase agreement and checks out, they will receive their downloadable images by clicking on a link on their confirmation page! (A separate link for each downloadable image purchased will appear and in order to accommodate text-only e-mail recipients, these links appear in their full URL form.)

Clicking a download link will open a prompt to Open or Save the file to a disk. The links will be active until the event goes offline. So, the customer has plenty of chances and as much time as needed to download the image and save it somewhere.

If you are currently offering your customers the ability to purchase an image as a non-CCS product and fulfilling this in your office, by offering this product through CCS it can be delivered quickly with no intervention of your office staff. And we all know this “instant gratification” is a big deal with this demographic of customer. Downloadable images will soon be available in other CCS markets, as well.


CCS Service Times for the week of January 21 - 27
by Bo Lewis

Bo










 
 
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