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October 17th, 2007

In this issue:

Scott Christiansen, CCS Sports Success Story with ViewFirst™
by Dan Hays

Scott Christiansen of Memory Lane Photography in Champaign, Illinois has been a customer of Candid Color for about 35 years.  During that time, he has been mainly involved in the Party Picture market at Sororities and Fraternities and in doing weddings.
 
Scott recently attended a CCS Sports seminar in Indianapolis and brought two of his staff.  After the seminar, Scott booked a local highschool sport using the ViewFirst/ Speculation method and CORE for Sports software.
 
He shot several poses of each player and team shots and kept the players contact information in the same sequence he shot them.  He then keyed in the contact information to an Excel Spreadsheet and imported the information into CORE.  Next he I.D.’d each player and posted the images.  He sent out an e-mail to each player with a link to that player’s proofs.
 
It’s important to note that the school is not in a wealthy area of town and the football team had not won a game.  Scott was able to book the Football team for team and individual and he did action shots at one game.  He also did the Golf team, the Cheerleaders, the Soccer team, Cross Country, Girls Tennis, Volleyball and Swimming.
 
He generated a total of $3268 in sales with a 55% gross margin (Sales minus finishing cost).
 
Here are some other interesting facts:

  • The Golf team consists of eight players - Seven of eight placed orders.
  • The Cheerleading sales were half of the football team sales.  Note:  Cheerleading, drill teams and pom pom squads generally buy well.
  • The swim team bought more pictures than ever before.  Parents called Scott to thank him for taking the pictures and posting them before they placed an order.
Scott shot a slate with each players name before he shot them to be sure he would be able to I.D. them correctly.
 
Scott made a 4’x6’ print of the football squad group which the coach displayed in his classroom and moved into the hallway for gameday.  Other customers who have done this over a period of time report that participation and sales have increased.  
 
Below are his results so far from all of the sports he has photographed at this one high school.
Congratulations to Scott for embracing a new market and quickly booking and executing most of the fall sports at a local high school.  He has now set the stage to grow more business at this high school and at others in his area.
 
If you are interested in attending one of CCS’s sports seminars, please click here for cities, dates and details
.

Safeguarding Your Business By Backing Up Images and Data


There are certain pieces of data which we collect in the course of photographing jobs which are irreplaceable. First among those are the images we take.  We must safeguard those images in the most fail safe manner possible.  

First, the memory cards should be labeled, preferably slated, and put in a labeled safe container for transportation.  The system by which those steps are accomplished should be consistent and every one should be well trained on the process.
 
Second, as soon as the images are back in the office, the images should be copied to a DVD or to a hard drive or other reliable storage device.  Some customers are so paranoid about this, that they copy them in the field before returning to the office.
 
Then the images should be FTP’d to CCS.  This should then be checked to be sure it was successful. Performing a process but failing to check that the desired process was accomplished is daring fate to mete out a punishing lesson.
 
Other data is also important and should be safeguarded.  Sequence cards from graduations and sports shoots, e-mail addresses which have been collected, Photo Match receipts containing bar codes and e-mails, and pre pay envelopes are all critical to maximizing sales or, in some cases, having any sales which can be realized.
This data must be labeled, protected, delivered to the right person and place, and then organized, input, and the processes monitored for exceptions.
 
Failures to perform these important steps can result in a loss of reputation as well as sales and can ultimately lead to a loss of clients.

Do not become complacent about the mundane, even boring tasks that protect your business from disaster.  It is much less trouble to do the right thing initially than to apologize and redo the work that was ruined because of a lack of discipline

Using Collages as  a memorable "Thank You"
by Dana Hill

Ed Kempf of Impact Photography continues to use the QP+ collage product with his clients as a complimentary “thank you” for some of his big-spenders.  Here is what one of his recent clients had to say about their family session and online sales experience,  in which they spent over $500,  
 
“THANK YOU... the picture taking process was "painless" and the photos turned out great.  We said it would be worth the drive to Iowa every few years just to have you take our family photo!!  Now that's a compliment.  Loved your website too, and the fact you processed and sent our pictures so quickly.
"
 
Thanks again.
Dan & Cindy Prendergast

 
Ed is convinced the collage product is a great public relations “wow” factor.  According to Ed, “Also we are banging them out for our corporate customers and other " Special " Special Events - if people are not using these to showcase their work and P.R. their customers they are NUTS !
 

 

Coming Soon
Many of you have seen the Fat Head type products on television and similar products sold online. CCS has recently received and is finalizing testing on some very unique equipment and supporting software technology that will produce these giant wall graphics. But even better than the Fat Head products, we use your image!  

CCS customers will be able to include these custom wall cutouts in their offering very soon!  
We are working on a trademarked CCS name for this new product and plan to offer this in the Sports, Grad, Party Pics, Groups, Prom and Race markets.  There will be five sizes available ranging from approximately 14” to up to 70” in height.  The product will be shipped in a tube and the material is an all-weather “re-stickable” vinyl.
 
Please look for a special edition CCS Developments newsletter in the next week announcing product details.

Product Enhancements

Sports Trader Cards
The font size on sports trader cards has been increased along with a heavier drop shadow to present a more impactful design.  Please see the Previous and Current examples below.


Previous

Current
 
Graduation Plaque
A slight change has been made to the Grad Plaque text. The text is now centered within the ‘plate’ area, with no carriage returns on blank entries. Below is a previous and current example with no text in the ‘Title’ text node:


Previous

Current


NEW LEVEL TWO DIGITAL SPORTS FLYERS!!

We've had a lot of sports customers asking for a flyer that shows off the NEW Level 2 Design Options, and we now have a flyer just for that purpose!  Ask and ye shall receive!! These flyers are 8.5"X11" and printed on uncoated paper that can easily be run through your laser printers for overprinting/customizing the backs with your company information or even order forms. They are printed one-side in full color and packaged in 500's for ordering. Download the order form here:

http://marketing.candid.com/CCS/Level2FlyerOrderForm.pdf

Initially for this first run, we will plan to print these in bulk EVERY SIX MONTHS. If the DEMAND is greater than expected, we can come back and change that to every 3 months depending on how many are ordered, similar to the Digital Sports Envelopes and Flyers. We'll keep you posted on that!  Order yours today.

ORDER DEADLINE IS FRIDAY, OCTOBER 19th, 2007!!!


It’s time to reprint some of our existing marketing materials again.

Please dowload order forms at the links below for our School Portrait Pre-Pay Envelopes & Flyers, School Portrait Day Stickers and the BLANK Perforated Card Sheets that are used to make your own custom passcards. Save at least 75% over office supply stores prices on these card sheets!!!  

Each order form has all the information about each product! Order for your needs today!
 
http://marketing.candid.com/CCS/BlankPerforatedCardSheets.pdf
http://marketing.candid.com/CCS/SchoolPortraitDaySticker.pdf
http://marketing.candid.com/CCS/SchoolPortraitPrepayEnvFlyer.pdf

ORDER DEADLINE IS FRIDAY, OCTOBER 19th, 2007!!!


Quick Retouching is Now Available in Prom Market
by Danette Rieinbold


Of all the graduates that were offered Quick Retouching last year during grad season, 7.5% took advantage of the retouch option. That may sound like a small percentage but think about this. That number represents nearly 55,000 graduates that paid anywhere from $10 to $15 for this service.



A service that:

    •requires no inventory
    •has no direct labor cost
    •can’t be mis-shipped
    •requires no additional postage
    •has an 80% net margin
 
And now that same service is available for posed prom images, too.

So, what exactly is Quick Retouching? Quick Retouching lightly softens facial complexions including blemishes and wrinkles as well as brightening teeth and eyes, while enhancing the overall quality of the finished photos.

CCS is strongly recommending that the above underlined description of Quick Retouching be utilized when describing this service to your clients on your order forms or on your website. Any other description may create expectations that the service does not cover. For instance Quick Retouching will not remove:
    •stubble
    •shine
    •shadows
    •uneven light
    •stray hairs
    •glare on glasses
    •background

The target market for this retouching service is prom and dance portraits or posed packages.  Did you know that nearly 85% of people between the ages of 12 and 24 develop Acne at some time? That is why we believe this product/service will be most beneficial to those that photograph dances in the middle school and high school market. 

Your cost from CCS for offering this product/service is $3 per face. Since most dance portraits are of couples, the charge to you would be $6.  Keep this in mind when pricing this product add-on.

So what are you waiting for? Add this service to your offerings for your current or upcoming dance season. Besides gaining additional revenue you may be offering something that your competitor probably doesn’t!

Pearlized Portraits will now be available in the QuicPics market and QP+  beginning October 19th.  This finish option is available for prints, magnets and the photo statuettes at 50% more than the lustre finish lab price of those products.


Level 2 Prints in QP2
 
On Oct. 30 CCS will be releasing the Level 2 Prints in QP2 Sports.  This release will include both logo and no logo prints.  The process for the logo on L2 prints is that same as for memory mates (i.e. email your artwork file to your Customer Service Rep or to titles@candid.com, along with your account number and what the file will be used for - memory mates, L2 prints, etc)  If you don’t assign a logo, we will use the first initial of the team.  
 
There will also be 5 new styles of L2 prints available:

Vortex

Halo

Psionic

Catalyst

Stellar
 
Logo prints and the new styles will be coming soon in CORE.


Candidnet Tips:
by Joni Brown

Candidnet has two training sections that you and your office staff may find valuable, Software Training and Photography.  Software Training contains information on a variety of software platforms including CORE, FTP, Lab Prints, Maestro, QEMS, QP2/QP+, and Timestone.  Each section provides guides, set-up information, templates, helpful links, webex recordings and downloads.  
 

The Photography section provides a wealth of information that can be used to train new photographers.  You will find Calibration Images as well as Camera Guides, FAQs a Posing Guide and Training Guide in this section of Candidnet.  We have camera guides for the following cameras:
 
·        Canon 20D
·        Canon G2
·        Canon G3 – G5
·        Kodak DC 4800
·        Nikon D100
·        Nikon D1H
·        Nikon D200
·        Nikon D70
·        Nikon D80
·        Olympus E10
·        Olympus E300
·        Olympus E500
·        Polaris Meter
 
The Photography FAQs include card corruption, converting a Sunpak 544-555, Maintenance, and Resolution vs. File Size.  We hope these tools will help assist you in your training needs.  If you have any questions about the materials on Candidnet, please contact customer support.


Lab Service Times for 10/07/2007 - 10/13/2007
by Bo Lewis









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