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March 6th, 2008
In this issue:

Thank you to all of the CCS customers who attended our 2008 Winter Seminar last week in Los Angeles! We had a great time discussing new ideas, sharing best practices and training. Presentations from last week are being placed in the Seminars section on CandidNet.

Entry to Sports has no BEST Time!
by Crystal Woodland

Marty Evenson is a photographer out of Dallas, TX. With all the excitement around sports photography, Marty finally decided to expand his business. He began in November 2007. He hired a new manager, Eric Martinez, to leverage his time. For two months they researched and compiled leagues, printed samples and sales materials, did marketing research, added a youth sports website and finally began the sales approach in January 2008. As of March, they have already booked 15,000 kids. With another 30,000 - 50,000 projected to close this month. He believes that “entry to sports has no BEST time. There is no good or bad month to enter.”

Lessons Learned and Now Passed On

The ViewFirst™ system was the answer parents and league directors were looking for.
Marty talked with parents and coaches about their “pains” of photo day. He discovered;
-Parents don’t like buying sight unseen.


Eric Martinez and Marty Evenson


-Parents and students feel peer pressure to purchase.
-Everyone has their own cash flow issues.
-Photo Day is often “forgotten”
Pre-pay envelopes don’t get distributed
Pre-pay envelopes never make it home
Pre-pay envelopes never make it back to the coach
-Coaches are volunteers, they don’t have time.
Photo day was fatiguing to manage
They do it all for a “free” team shot

ViewFirst™ benefits;
-No pre-paid orders
-No order envelopes
-No flyers
-No money collected before or during Photo Day
-No peer pressure
-No league staff needed to help on Photo Day
-Every child is photographed
-Images are viewed by Parents before they purchase
-Orders shipped 5 days after they are place
-Orders are shipped directly to each customer
-100% satisfaction guarantee!

Networking has huge advantages
By networking with your current friends and business acquaintances, you can easily gain an advantage over your competition. People want to do business with someone they know and trust. Marty did just that, he contacted a business acquaintance and was able to secure a meeting with the head of a major league in his area. He said to me, “why not find the big sale!” If you are going to spend the same time preparing and shooting a small league as you would a big league, why not go after the biggest leagues first! Think BIG!

During his sales approaches, he soon realized that ViewFirst™ coupled with the Level II sports products created a “wow” effect.
After solving the “pains” parents and coaches were having with photo day, Marty would then show the Level II products. The response he received was overwhelming. They loved it! Offering Level II gave Marty the advantage he needed to close the sale.

Think outside the Box!
Most of the league contacts are volunteers; they tend to communicate via email, attachments and phone. Marty’s approach to bridge this communication gap is innovative. He created a dedicated website that contained his sales packet specific for each league. That way coaches, league directors, and parents could easily understand the benefits of using his company.

When collecting email and mailing addresses of parents, many leagues are hesitant to give out information. Marty enhanced the “agreement” to encompass protection of league databases. He encouraged the league to offer an “opt out” option on their website that states “I wish to opt out of receiving emails or mailings of my child’s sports photos. I understand that this means I never want to view or purchase pictures of my child.” What mother would actually opt out after reading that?

Marty’s success can be attributed to his innovative approaches and his drive to succeed! If you are thinking about getting started in sports; take Marty’s advice. Offer ViewFirst™, Level II and THINK BIG!!  


Andrea Vaughn Creates Success Using View First
by Jessica Irvin


With the end of hockey season quickly approaching, CCS customer, Andrea Vaughn of Fremont Nebraska, realized there had been no discussion of Picture Day for her son’s YMCA Hockey League. Andrea began her photography career taking portraits for friends and family, and opened her portrait business 2 years ago. Although, she had little experience shooting sports Andrea decided to put together a presentation and meet with the director.


Using CCS’ Youth League Presentation, Andrea customized it to fit her business and printed it out. She met with the league director and explained the View First Method, emphasizing that parents are able to view the images online before ordering, and that the orders are sent directly to the parents’ houses. The YMCA loved the new hands off approach, and that all of the customer service would be handled by the photographer.

Andrea brought a lot of samples to the shoot, including large Level 2 Hockey samples. The YMCA provided her with practice time to shoot all 12 teams. Practice was held at one end of the ice rink, while she shot each team at the other end. Six different poses were taken of each player including an individual and a variety of simulated action poses. Andrea later edited them down to the best 3 poses of each player. Using a contact card Andrea collected e-mail addresses for all of the parents.


Andrea Vaughn

Both the parents and their children were very excited about the Level 2 samples and KlingOns. Parents also liked the idea of being able to view their child’s image before they placed their order, and many were eager to tell the coaches on other leagues about Andrea’s innovative approach to Picture Day.

All of the images were up within 24 hours, and several parents were calling immediately asking when they would be able to view pictures. To help boost her sales Andrea included thumbnails of Level 2 and other specialty products on her website. After only a few days the average sale is $49.50, and by creating an e-mail campaign the sales will continue to grow!

By using the View First System and showcasing Level 2 products Andrea has generated large orders and has set herself up for more sport events in the future. Marketing was essential to the success of Andrea’s first View First event. By creating excitement about the products and introducing an innovative idea, Andrea was able to capitalize on this YMCA league and gain contacts for future events.  


Get Your Foot in the Door by Sending Emails
by Evie Sibert

Often times, sending a simple email with good content can capture someone's attention. CCS customer, Larry Sullivan, from Winchester, VA spent some time researching school districts in several counties in his area. He found their websites and compiled a list of contact information for administrators from each school including assistant principles and athletic directors. His ultimate goal was to obtain the athletic director's email address, but this was not always available.

Once Larry collected all the contacts, he composed an email that outlined all of the features and benefits of the View First system. He emphasized that the administration staff would not have to hand out envelopes, pick up envelopes or pass out pictures. He detailed how accommodating this system is for the school. In addition, he mentioned that every participant would be photographed and will receive a free email proof and paper proof.

Larry sent out emails to approximately 12 schools. He has received phone calls from school administrators wanting to know more about the system. One of the call backs was from an assistant principle from a school with 700 students. The assistant principal was amazed with the View First system and wanted to learn more instantly. Through this one simple email, Larry has booked all of the spring sports at this
school.

The email approach is a great door opener. Emails are an easy way to get your message and your contact information in your customers' hands. This is also a way to make contact with someone that may be too busy to return your call. Make sure your emails have an inviting subject line and the content is enticing enough to make the customer want to learn more.  


Booking and shooting Composites
by Darwin Drake


Composites are a collection of head shots assembled together as one picture. Organizations have made this a tradition and have the budget to continue that tradition. Sororities, fraternities, law schools, nursing schools, smaller high school senior classes, fire & police departments and military groups are good examples of groups that have a tradition of composites.

Other composite companies may be contracting organizations with five year agreements. Your first step would be to start a campaign to find who is under contract and for how long. Develop a small sales brochure that includes, an “About Us” paragraph with a testimonial, a policies and procedures page and a sample service agreement for the organization.

Once you have obtained a contract from an organization you have to capitalize on the shoot. In today’s composite world, we focus on quality not quantity. Spend time with each subject by taking three to four head shots and a few three quarters and a full lengths shots. You can be as creative as you would like and maybe even offer a wardrobe change opportunity.

Sales still show that outdoor composite photography outsells indoor. Indoor photography with traditional dress, sundresses, sweaters, or a favorite outfit outsells a velvet wrap. The problem with wraps is, last years picture looks the same as this year and will look the same next year.

After the shoot, market your proofs to the parents of your subjects, with direct sales. Email and snail-mail full color proofs to their subjects parent’s, wife and family.

CCS long time customer, Scott Christenson, from Champaign IL recently provided some of his composite results. He photographed Kappa Kappa Gamma and his portrait results were:

120 girls had their picture taken,
480 images taken,
32 girls ordered to date
116 packages ordered
$41.75 average order
$16.19 average lab cost per order
$2.77 per image shoot
30% ordered but ordered 3 packages
$1,334.00 Total sales

Not included is the $18.00 per person charged to the Kappas to photograph and build the Composite board.

For a total sell of $3494.00 


Premium Pearlized Paper Boosts Sales for Bid Days
by Morgan Fenn


Across the nation, campus businesses are down from 3% to 40%. In order to stay even in today’s marketplace you must book more events, shoot more images than ever before, market products better and OFFER MORE PREMIUM PRODUCTS!!!

Page Strong with Dallas Flash has been working to stay up by analyzing everything he does from the images he takes to marketing his website and offering the newest products in all aspects of the business. He has been a pioneer in the Greek market for many years and with his most recent bid day at Southern Methodist University in Dallas, he was the first to add Premium Pearlized Paper to his bid day offers. Page took his original bid day order form and added the Premium Pearlized Paper option to all his packages. With this one simple step, Dallas Flash walked away from the SMU campus with over 35% of the orders being on Premium Pearlized Paper.

Texas Party Pics learned from Page’s success at SMU and added Premium Pearlized Paper to the Bid Day order form for Southwestern University in Georgetown, Texas. This Bid Day is much smaller than SMU’s but out of the 159 packages sold, over 15% of them were on the Premium Pearlized paper.

A week later, Texas Party Pics shot the Zeta Tau Alpha’s spring bid day group shots at Texas State. Knowing the success from SMU and Southwestern University, Texas Party Pics printed off sample Premium Pearlized bid day group pictures. The girls went crazy for the images and 40% of the packages sold were pearlized.

In conclusion, Premium Pearlized bid day group pictures are the way to go! More success was seen when the sorority members were able to see pearlized samples as they ordered. ORDER YOUR PREMIUM PEARLIZED SAMPLES TODAY for Bid Day 2008! 


Quicpost allows you to spend more time booking & shooting!
by Denise Mangiante

How Do You Define Your Job?

How much of your time do you actually spend taking photographs? Do you find that you spend more time managing your events after the shoot than you do taking pictures? Then quicpost may be the solution for you!


Quicpost allows you to quickly post your images online, but keeps the benefits of a slick retail site and email marketing. Currently the system is geared to sports related events. If you would like to watch instructional videos on Quicpost, please visit http://quicpost.candid.com.

Be the person who takes photographs for a living, or even better, has time to sell their services to clients! If you are interested in using quicpost please contact the customer support department.
QuicPost Welcome Page.  


Deadline for ordering Grad marketing materials is Friday, March 7
by Holly McCoy

Yes, it's that time once again! Grad season is FAST approaching, and it's time to order your marketing materials for the upcoming season!  Please click on the link below and download your 2008 Grad Marketing Materials Packet and Order Form today!  
 
Look for exciting marketing ideas for senior portraits, overview portraits, group shots, diploma photography and more!  Don't miss out on these great ways to market to your customers!  You will be surprised at what one flyer stuffed in with your proofs can do to increase your sales!  
 
Deadline for ordering materials is this Friday, March 7, 2008, so take a look and order yours soon!  Materials will begin shipping mid-March!
 
You can download your packet by clicking here:  
http://marketing.candid.com/CCS/2008GradMaterialsOF.pdf 

Did you know CCS offers LabPrints studio software?

by Joni Brown

CCS is a LabPrints partner. Download the CCS version of their FREE Digital Studio software on their website www.labprints.com  under Participating Labs in the Pro Lab section. LabPrints will also be a sponsor at this year’s WPPI show in Las Vegas.  You can find them at booth #405.  They will be unveiling their brand new product updates at the show.  Check their website or contact them at lia@labprints.com or by calling (518) 274-3931 x314 to get a free WPPI pass. 


Effective May 12, 2008 the US Post Office will be changing their postage rates.
by Bo Lewis

These can be viewed directly at USPS. You will see the link in the News section of their home page.

At this time they have NOT released rates for Priority Mail (items over 13 oz). They expect that to be published in mid March. They did not indicate what that change will be, but to expect a rate change around May of each year.

Brief Overview:

If you mail First Class directly you will see this:
A 1 oz letter (6x8 envelope) is increasing 0.01. It is going from 0.41 to 0.42.
A 1 oz Flat (9x11 flexible envelope) is increasing 0.03. It is going from 0.80 to 0.83.
A 1 oz Parcel (tube) is increasing 0.04. It is going from 1.13 to be 1.17.

Your Postage on mail at Candid Color:
A 1 oz letter (6x8 envelope) is 0.334 – will be 0.346.

A 1 oz Flat (9x11 envelope) – ranges from 0.383 – 0.699 – will be 0.364 – 0.727.
This is actually a decrease on the most discounted rate and an increase on the least discounted rate. On days when there are 10 or more pieces going to a same zip code you will see a decrease. On days when we have fewer pieces going to a zip code you will see an increase.
5 Digit – From 0.383 to 0.364
3 Digit – From .484 to 0.479
ADC – From 0.567 to 0.570
Mxd ADC – From 0.686 to 0.702
Pre Sorted Rate – From 0.699 to 0.727

A 1 oz Parcel (tube) - is 1.13 – will be 1.17. (Not discounted) This is also mail that does not meet the flexibility & stability rules put in place by the post office last year. This includes Buttons, ID tags, key chains, statuettes, etc.

Mail over 13 oz are mailed at Priority Rate. These rates have not yet been published. I am being told it will probably be mid March before they release these rates. This mail would include Mugs, Plaques, Mounted Posters, etc. 

Lab Service Times 2/24/2008 - 3/1/2008

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