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May 16th, 2008
In this issue:  

Graduation Market-Software created Close-Up from 2nd shot
by Dan Hays


About three years ago Gary Limmroth approached CCS about creating a virtual third graduation shot from a real second shot.  This virtual third shot was to be a close-up of the second shot. This virtual third graduation shot was designed to stand in for a real third shot when a shortage of photographers or equipment prevented a third shot from being taken.

Gary has used this feature for several years, but no one else has taken us up on this virtual third shot. Gary indicates that the sales have been similar to those achieved from actual third graduation shots.

Hence, if you have a graduation ceremony in which you don’t have sufficient photographers or equipment here is an option that can help. If you simply cannot obtain permission for a third shot or don’t have room to capture a third shot, consider using this CORE software tool to provide better service and increase revenue.

Here is how this CORE feature works.

For each view/shot you would like to create a new image from, edit the view and click “enable cropping” when aligning frames. (Click screenshots to enlatge.)

When you align the frames a red crop box will appear on that view. Then you can move the box with your mouse to select the area you would like for the virtual third shot. CORE will then readjust the red crop box on all images after you crop the first one.


After you complete all of your IDing and post the event online you will see an additional image per person on the retail website. 


What you see is what you get! Product Rendering!
by Denise Mangiante


Product Rendering is now on the Sports Website! We are excited to announce that product rendering is now available for some featured products on the CORE and Quicpost sports website. After the customer adds their renderable product to their cart they are prompted with the screen below to crop and type in their captions. The products that currently render include: Memory mates, memory mate plaques, magazine covers, calendars and appreciation prints, MORE TO COME!

If you would like to see this feature in action you can go to myleaguephotos and type in productrender as the password. If you have any questions about this feature, please contact customer support. 


Marketing Proms, New England Style
by Brian Speers

It’s been said that when life gives you lemons, make lemonade. Unfortunately the lemons in this story are proms and their revenue decline over the past two years. But, the lemonade comes in the creativity and marketing skills of CCS customer Tom Davis of Forestdale, MA.

This year Tom decided to take a different tack on a high school prom that he had been shooting since 2002. In 2007 he experienced a 38% dip in the retail revenues of this school’s prom and fearing it would fall even more in 2008, he decided to take some serious action.

There were three issues that made Tom formulate an alternate plan: the drop in sales, the number of students not getting photographed at the event, and the high number of students not having any money for photographs at the event. What Tom did was simple. He pre-marketed to the purchasers of the photographs—parents—instead of to the subjects of the photographs—the students!

Here’s what Tom did. The first item in his plan was to acquire the names and mailing addresses of the members of the Junior class since this was the Junior Prom. The school agreed to this as long as the principal could pre-approve the contents of the mailing. The mailing consisted of a letter to the parents, an order card, a discount coupon for senior portraits, and a prom photo price list (click to enlarge) which was mailed out two weeks in advance of the prom date. The school liked this idea because it greatly reduced the number of phone calls to the school by parents inquiring about pricing of the prom packages. One school even agreed to do an email blast for Tom even though they wouldn’t release the information directly to him!

For his offer Tom raised his prices about $2 per package and offered retouching on his deluxe packages for $10 more than the standard prints. Compared to the same prom the previous year his results were significant:

• Sales rose $2500
• Two-thirds of the orders were checks or credit cards
• He sold 61 deluxe packages that included retouching
• 94% of attendees bought photos compared to 65% the previous year
• Coming to the prom with completed order forms kept lines to a minimum

Until something changes Tom has decided to stick to this pre-marketing method for all of his future proms, with two more taking place this weekend. Sometimes it’s better to step back, take a deep breath, and apply some creative thinking to discover a solution to a problem; especially when it involves your livelihood. In Tom’s case lemons never tasted sweeter! For additional information contact Brian Speers. 


It's All In the Cropping
by Steve Foisy

Cropping is one of the most confusing issues in photography.  It is also the number one issue that delays orders at the CCS lab because of our effort to find out what our customer really wanted. We have set up rules and have written articles about specific market types and how they are cropped but I don’t remember seeing a general explanation that covers the entire subject.
 
Cropping starts when the photographer shoots the picture.  At that time, he or she positions the subject matter in the viewfinder in a specific way and fires the shutter, freezing that sometimes momentary image in the viewfinder.  However, how the photographer positions the image and his or her accuracy in doing so determines in many cases the acceptability or lack of acceptability of the image.  Here is why:  The viewfinder image does not usually match the proportions of standard prints.  Even if the photographer positions the image so that it looks great in the viewfinder, that does not necessarily mean it will look great in the final print.  
 
For example, if the photographer shoots the image full frame with all of the subject matter within the viewfinder and we printed an 8x12 print, you would see all of that subject matter on the print.  If we print an 8x10 from that same image, we will be losing approximately 17% off the height of the image.  This is because the shape or proportions of the 8x10 do not exactly match the shape of the image captured by the camera or the 8x12 print.  This is why some print sizes cause parts of images to “disappear” from the print even though they were present in the original image.  This problem is due to the laws of mathematics, not to any equipment or software that the lab is using.  
 
Since several print sizes with different aspect ratios are typically offered from a given image, the part of the print cropped out will vary depending on the aspect ratio of the print sizes offered.  Hence, from the photography point of view, it is imperative to crop in the viewfinder for the most restrictive cropping (the print size that will remove the largest amount of the image) so that no important part of the image is removed (cropped out) when the print is produced.  Typically, this is the 8x10 print unless offering square print products.
 
Candid Color Systems
provides preset cropping for different size prints and retains as much image as possible while still making the image fit in the print size you have ordered.  This is all done transparently, behind the scenes, with our software.  Hence, if you shoot pictures according to our cropping guidelines, you will not have to manually crop your pictures in Photoshop or other photo editing program before ordering prints as required by some other labs.  You can still do so in special circumstances where you wish to zoom and crop to emphasize or deemphasize a particular part of the image before posting online.  In the Quicpics, Sports, Prom, PPS, Race and Groups markets/product lines, we automatically center crop the images.  For an 8x10 print which has the most restrictive cropping, we will take off approximately 8.5% (or 1”) off the top of the image and 8.5% off the bottom if shot vertically with a 3:2 aspect ratio camera such as a Nikon or Canon SLR.  On a horizontal print, we would crop equally from the left and right.  A 5x7 print would lose approximately 3.3% off of the top and then 3.3% off of the bottom on a center cropped vertical 3:2 aspect ratio image.  

Cropping examples for Center Cropped Markets/Product Lines – Quicpics, Sports, Prom, PPS, Race, Groups

Center Cropped Images
The one exception to this rule is the graduation market.  In the graduation market we take all of the cropping from the bottom of the print in order to avert accidentally chopping off the top of the head (which is prone to happen in this market because the subject is often moving at the time the picture is taken).  On an 8x10 print, we would take the 17% entirely off the bottom and on a 5x7 print we would take the 6.6% off of the bottom. All horizontal images for the graduation market are still center cropped.
 
Cropping examples for Top Crop (all is removed from bottom) for Graduations.  (Note that some products in this illustration may not be available in this market)
Top Crop Images
We do, however, provide you with the flexibility to crop online on the Administrative Page.  The first step is to identify the size of print you are going to have printed.  Then you indicate that you wish to crop it.  After that you position a red box which outlines the proportions of the print size over the image in the fashion you wish to have the print cropped.  Additionally, your customer can zoom and crop his or her image online with our cropping tools when you utilize our e-commerce system.  We do not charge you extra for this feature but we do provide you the opportunity to charge your customer for this enhancement, if you so desire.
 
The most important thing about this entire subject for you to understand is to not put important parts of your subject at the very top or bottom of the picture if you want that part of the image to appear in a vertical 8x10.  
 
Cropping references in your camera’s viewfinder such as grid lines, focus points, etc can be used to aid you in cropping properly.  Each camera may differ in reference points, so experimentation is required.  You can also install crop lines on the LCD image review monitor as “after the shot” references using artist tape or even have crop lines installed directly on the camera’s focusing screen at www.brightscreen.com.  Contact Steve Foisy in Customer Support to request a set of crop line installation instructions via e-mail or at ext 166 to discuss your specific needs with your camera and subject matter.

Submitting Images for Uploading on Portable Harddrives
To ensure the most expedient uploading of images from portable harddrives, please format the drive prior to use.  This will improve the drives’ readability compared to a drive that has gone through frequent copying and deletion of files and folders.


Updates on CCS samples
by Jessica Irvin

New sample images are now available for sports products. Images have been added to all of the major sports, including, Football, Baseball, Basketball, and Soccer. Other sports with new images are Cheer, Golf, Gymnastics, Dance, and School. To order your samples go to www.picmyphotos.com and type in SampleSample as the password.

The sample ordering pages have been updated to include all of the newest products, Pearlized Paper, and thumbnails of different styles. Sports is not the only market that has been updated. PPS and QuicPics have new additions too.

Thank you to all of our customers who have contributed their images for use on our samples. However, we are still in need of more model released images for several sports, such as, Lacrosse, Field Hockey, Cross Country, and Boy Scouts. Your account will be credited $50 for each image that CCS deems usable for samples.

Get ahead of the game and order your Fall Sport Samples today, and don’t forget to visit the new Level 2 sample events! Contact your Customer Development representative with any questions about ordering samples or preparing for the fall. 


Lab Service Times for the week of 05-04 to 05-10
by Bo Lewis
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